How to Get Help
When the unfortunate or unexpected happens, know that Community Lifeline Center is here to help guide you and your family through a short-term crisis. Originally founded by local churches, Community Lifeline Center knows that sometimes families cannot do it alone. Community Lifeline center offers an array of support services aimed at getting families back on the path toward self-sufficiency.
If you live in one of our service area communities and have a documented crisis, you may be eligible to receive assistance. Service area includes individuals and families who reside in the cities of Altoga, Anna, Blue Ridge, Celina, Copeville, Farmersville, Josephine, Lavon, Lowery Crossing, McKinney, Melissa, Nevada, New Hope, Princeton, Prosper, Westminster, and Weston.
Helpful Information to Understand Before Applying
A short-term crisis is defined as a situation that came about unexpectedly; it created an immediate need and was not caused by the unreasonable conduct of the individual.
Our assistance is not a pension, wage replacement, or an entitlement program, but short-term temporary support to assist on an emergency basis to provide the basics of life. These basics may include housing, utilities, medical, food, and day-to-day household items.
In order to qualify for assistance you will need to provide documentation proving your loss of income that has created this short-term crisis. And the item must be in your name.
If you feel you qualify you may request for assistance by completing the online application. Register, choose the type of assistance you are applying for, and complete all required sections before submitting. Failure to complete all required information including selecting the “Submit” button will only slow down the process including application not being received.
Required documentation to complete the application includes:
- Photo ID
- Proof of crisis documentation
- Social Security cards for all household members
- And, the item you are requesting assistance with.
Once the application is submitted your case will be reviewed and notification will be sent by email or phone. Please check your email on a regular basis. If you have not received a notification within five business days please log into your Seeladora account to be sure all required information was entered and the “Submit” button was selected or call the office at 972.542.0020.
Additional services offered, free of charge, that do not require crisis documentation include a variety of life and job skills education classes and mental health counseling. These services are available to anyone within Collin County.
Monday – Thursday, 8:30 am – 12:00 noon; 1:00 – 2:30 pm